Question
I’m traveling to Japan for the first time and I’ve heard that it’s considered polite to greet shop staff when entering a store. What’s the appropriate way to greet them in Japanese?
Japango Editor Team
いらっしゃいませ。
Irasshaimase.
Welcome (to the store).
はじめまして。
Hajimemashite.
Nice to meet you.
When you enter a store in Japan, the staff usually greets you with “いらっしゃいませ” (Irasshaimase), which translates to “Welcome.” It’s their way of inviting customers into the store, and you don’t necessarily need to respond verbally. However, a polite nod or smile back is always appreciated.
If you’re engaging with the staff for the first time or starting a conversation, you can use “はじめまして” (Hajimemashite), meaning “Nice to meet you.” While not commonly used in shops, it’s useful in formal settings or when meeting someone like a store manager or personal service provider for the first time.
Remember: a simple nod, smile, or brief “こんにちは” (Konnichiwa – Hello) can go a long way in showing respect. Enjoy your shopping experience in Japan!
