How To Say “Excuse me” In Japanese In Various Situations?
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How do I say “excuse me” in Japanese in the following situations?
(1) When I want to call out to a waiter in a restaurant
(2) When approaching a stranger to ask for directions
(3) When entering a client’s office

Answer by Japanese teacher

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(1) すみません
Sumimasen
Excuse me (when calling out to a waiter in a restaurant)

(2) あのう・・・すみません
Anoo…Sumimasen
Excuse me (when approaching a stranger to ask for directions)

(3) 失礼(しつれい)します
Shitsureeshimasu
Excuse me (when entering a client’s office)


Explanation

When you are calling out to a waiter in a restaurant to mean “excuse me”, you can use sumimasen. Sumimasen also means “sorry” and “thank you” (when you have troubled someone for his help). In fact, it is a three-in-one useful word that you must remember.
If you are lost and you want to call out to a stranger in the streets to ask for directions, you can add “anoo…” in front of sumimasen. Note that you have to hesitate and drag out the pronunciation of anoo slightly. Anoo does not have any meaning but it acts as a buffer to soften the shock of hearing someone say sumimasen out of the blue.
If you are entering a client’s office or other similar business situations and you want to say “excuse me”, we recommend using “shitsureeshimasu” instead of “sumimasen”.